The Continuing Service - Account Manager (CS-AM) position is a challenging role, which involves providing technical support to UOP’s Service Agreement customers, primarily in the area of ongoing operations of UOP’s licensed units. Ensuring customer satisfaction with UOP processes and products, understanding the customers’ needs, fostering and maintaining strong customer relationships, and looking for opportunities for further UOP business are the main aspects of the role.

The successful candidate needs to be a strong problem solver, able to manage his/her own time and efforts, be a keen learner, be comfortable working both independently and with cross-departmental teams, and have good communication skills. He/she should have wide knowledge of refining technologies, ideally with direct experience of UOP technologies. He/she must be able to handle in depth technical discussions and will be expected to play a leading role in problem resolution from both a technical and commercial viewpoint.

Position Accountabilities:
Manage the customer relationship for an identified customer base: a) build strong relationships with customers’ personnel across several levels of organisation, b) become knowledgeable about the customers’ refinery configuration, their operating goals and strategies, and how UOP products and services fit or could fit into these, c) oversee customer interactions with UOP.
Visit customers’ sites regularly for in-depth discussions and consultation on current operations, potential improvements in operations, other discussions on technology transfer issues. Proactively engage customers to obtain and/or review operating data to enable value added technical support.
Manage the troubleshooting efforts for your assigned customers with the help of UOP’s Technical Service Departments as necessary to ensure that timely, accurate and effective support is provided to maintain overall customer satisfaction.
Support unit start-ups and catalyst reloads: discuss timelines, work scope and UOP involvement with customer to agree plans for UOP site-support.
Work closely with UOP Sales counterparts to share customer intelligence and develop specific strategies to target, win and retain future business and prospect for business opportunities

Qualifications
University education in engineering discipline – preferably chemical engineering.
Strong refinery or petrochemicals industry experience with a Technical Service and/or Operations background. Good all-round knowledge of refining technologies, their equipment and operations combined with significant prior experience in UOP’s core process technologies.
Although the position requires significant travel and associated personal flexibility the timing for site visits is mostly set by the CS-AM.
Strong interpersonal skills as well as good verbal, written, and presentation skills.Good communication skills are required to manage the extensive internal and external customer contact that the position demands.
Good computer software skills (Word, Excel, PowerPoint).

For more information, please go to www.uop.com or alternatively gill.pinder@honeywell.com

UOP is an international supplier of process technology, products, engineered systems and technical services to the petroleum refining, petrochemical, gas processing and energy industries and is a leader in the research and development of petroleum and petrochemical processing. Our broad objectives center on the continual development and improvement of petroleum refining, petrochemical, gas production, energy and chemical production technology.

Job/Departmental Summary:
There is an immediate opening for a Regional Sales Account Manager in the Guildford PT&E Sales Department. The objective of the holder of this position is to provide the necessary customer coverage, relationship management and commercial and technical positioning of UOP process technology and equipment to ensure optimum market share in the region of the Gulf Co-operation Council. The successful approach requires flexibility, innovation and sensitivity to client needs and to delivery of value. Candidates must have a sound technical and commercial refining, petrochemical and gas industry background and be motivated towards meeting customer needs and achieving sales success and contributing effectively to the meeting of business unit profitability and volume. The candidate must commit to meeting all business and personnel administration needs which include significant financial and management reporting

Position Accountabilities

Acountable for all PT&E Customer sales of process licensing, services and associated equipment in the GCC region. Engage with EMEA Sales Director for high level customer relationship management.
Develop and enhance UOP’s relationship with key customer personnel, as well as with UOP’s local representatives.
Maintain a clear understanding of customers, in particular with respect to their business drivers, buying behaviours, and decision making structures.
Manage and coach sales account managers in their sales and customer planning activities and to fulfill their reporting , forecasting and sales order management responsibilties
Ensure that all commercial offers made in the region comply with guidelines or are otherwise referred for higher level sales management approval.
Review monthly forecast submissions of sales personnel and participate in all management forecast reviews as required. Forecasting revenues for region on a monthly basis
Preparing and implementing customer plans in conjunction with PT&E Continuing Services and CAM.
Developing customer retention strategies, and leading the sales effort for enhanced service agreements and related services.
Developing strategies for complex sales prospects in consultation with PT&E sales management, PT&E sales support groups, and the other SBU’s whose products or services are involved.
Playing a leading role in the negotiation and closure of sales.
Managing the preparation and finalisation of commercial agreements.
Forecasting sales revenues for the accountable region on a monthly basis.
Managing accounts receivables for assigned customers.
Preparing and implementing customer plans in conjunction with the other SBU’s.
Accountable for delivering agreed to sales revenue and margin targets within budgeted expense and pricing guidelines for the accountable region consistent with overall PT&E P&L.
Identify and communicate cross-SBU and intra-Honeywell business and project opportunities.
Developing strategies for complex sales prospects in consultation with PT&E sales management, PT&E sales support groups, and the other SBU’s whose products or services are involved.
Play a leading role in the negotiation and closure of sales.
Managing the preparation and finalisation of commercial agreements.


Unique skills required are:
A substantial level of sales experience, ability to coach others
Key customer relationship builder, capability to interact at senior management level.
Knowledge of the Middle East environment and culture
Knowledge of UOP Technologies and Engineered Products.
Business Value propositions for UOP PT&E portfolio
Knowledge of customer drivers and business needs in region
Proven interpersonal skills and the ability to effectively communicate with key representatives in customer organizations.
Business capability to deliver effective business management and reporting]
Personnel management skills

Minimum Position Requirements (Education, Work Experience, etc.):
BSc or equivalent In Chemical Engineering
Significant experience in Refining and/or Petrochemicals and preferably Gas Industries experience
Significant experience in technology Sales to R&P G industries
Experience within a commercial role, with some exposure to direct sales, operations, service or marketing
Strong interpersonal skills as well as good verbal, writing and presentation skills
Team playing as well as leadership skills

Work Environment (if applicable for non-office jobs):

Significant travel is expected as time spent with the customer and liaising with UOP management is an important aspect of the role
Role holder must be ready to cope with a wide range of cultural social and business management issues.

Additional Qualifications (all other qualifications that do not fit in to the Basic Qualifications category):
Knowledge of a foreign language would be an asset
Significant computer literacy would be a distinct advantage

We offer a team oriented environment along with exciting career opportunities and a highly competitive compensation and benefits package.

For more information, visit our web site: www.uop.com or alternatively gill.pinder@honeywell.com

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for Civil / Structural Engineers. Vacancies at all levels: Engineer, Senior Engineer, Principal Engineer.

General skills/experience as below, increasing in depth and breadth the more senior the level.


*BSc/MSc, Chartered Engineer in Civil and /or Structural Engineering
*Experience of working for a Process Contractor or Consulting Engineer
*Competence in Process Plant and/or industrial civil and/or structural engineering in a design environment - infrastructure, foundations, steelwork and concrete framed structures and pre-assembled modules associated with process plant
*Engineers expected to obtain relevant interface information from PDMS 3D model and use QSE/STAAD.Pro for structural analysis

In addition to the above, for Principal Civil Structural Engineers, demonstrated ability to manage engineering/design project team, prepare specifications, estimates, requisitions for sub-contracted work etc.

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for Civil / Structural Designers. Vacancies at all levels: Designer, Senior Designer, Section Leader.

General skills/experience as below, increasing in depth and breadth the more senior the level.


*HNC qualified
*Competence in process plant and/or industrial civil and/or structural design in 2D Autocad, Multi-Steel, Multi-RC and 3D CAD systems. Experience of structural steelwork design using PDMS would be beneficial.
*Designers expected to obtain relevant interface information from PDMS 3D model

For Section Leader, proven ability in supervising DO teams to meet project objectives.

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for a Senior Electrical Engineer.

Duties include: Designing power systems, short circuit calculations and protection co-ordination. Specification and requisitioning of equipment, technical bid evaluations. Technical review of documents produced by others. Developing design criteria. Input of drawing office deliverables. Co-ordination, interfacing and liaison with clients, vendors and internal disciplines. Resource planning and management.
Experience: Must have extensive experience in engineering design of electrical installations associated with petrochemical and process plant. Must be capable of performing a lead role.
Qualifications: BSc Elect Eng or HND/HNC with suitable experience. CEng or working towards CEng status.

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for a Electrical Design Section Leader / Senior Designer.

Duties: Production of GAs/Layouts, SLDs, SWDs, cable schedules, BOMs and demolition drawings. Checking and coordination and Site surveys.
Experience: Proficient in the use of Autocad with some exposure to Microstation. Must be able to plan, organise and supervise others. Extensive experience in the design of onshore oil, gas and petrochemical installations with a process engineering contractor.
Qualifications: ONC/HNC Electrical Engineering

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for a Principal Vessel Engineer. Responsibilities across the vessel group activities including support to proposals, detail design, FEED studies, input to technical references, support to engineering management.

*Degree qualified
*In depth Knowledge of fabricated equipment design & manufacture - including material properties, design principles, codes and standards, UK legislation, welding, heat treatment and NDE
*Skills in thermal rating of heat transfer equipment, fired equipment or finite element analysis would be an advantage
*Likely to have worked for a process contractor, manufacturer or plant operator.

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for Piping/Piping Stress Engineers at all levels: Engineer, Senior Engineer, Principal Engineer,

General skills/experience as below, increasing in depth and breadth the more senior the level.


*Experience in the oil, gas, chemical or nuclear industries
*HNC (min) - degree preferred
*Knowledge of international piping codes and national and international industry specific legislation
*Knowledge of materials used in the industry including their selection, properties, design limits and product forms
*Knowledge of welding and inspection techniques used in piping engineering for the differing ranges of materials and services
*For Piping Stress Engineers experience in the use of Caesar II software would be an advantage


For Principal Piping/Piping Stress Engineers, demonstrated ability to manage design department/team in addition to the above.

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.

Costain Oil, Gas & Process provides engineering services for new facilities and revamps including conceptual design studies, Front End Engineering Design (FEED) and Engineering Procurement and Construction (EPC).

Costain also provides to customers maintenance and turnaround management and is committed to high quality services incorporating the highest standards of safety, environmental protection and performance.

Costain offers services appropriate to each stage of a project's development, maintaining a permanent, in depth capability to undertake:
*Consultancy and Conceptual Studies
*All Levels of Engineering and Design
*Procurement and Materials Management
*Construction
*Advice and Training

All activities are underscored by the strength, which the Company sustains in project and construction management, in terms of skilled and experienced personnel and in its project control systems and techniques.

COGAP's strategy is formed around four business lines: UK Oil & Gas; UK Nuclear Decommissioning; International Gas Processing & Cryogenics and finally the Middle East. We now have a balanced portfolio of business in terms of markets, project scope and contract form

We are currently looking for Mechanical Section Leaders / Piping Designers. Vacancies at all levels: Designer, Senior Designer, Section Leader.

General skills/experience as below, increasing in depth and breadth the more senior the level.


*ONC Mech (min) qualified
*In depth competence in plant layout and piping design 3D modelling (PDMS preferred)
*Experience in the use of 2D Autocad would be an advantage
*Proven ability in supervising DO teams to meet project objectives


For Section Leader, proven ability in supervising DO teams to meet project objectives and experience of development of design processes/practices

If you have the necessary experience for this role and are interested then please e-mail your cv and covering letter to recruitment@cogap.com with the job title as the subject header.